STRATEGIC PLAN

The Library and the Board of Trustees are happy to present our strategic plan for 2020 through 2023.  The plan and the research that contributed directly to the development of the plan is linked here on this page.

2020-2023 Strategic Plan  The plan has been produced as a concise presentation of our goals and objectives for the next three years.  At the conclusion of each calendar year, an annual report will be produced that will summarize our progress on each goal as well as the service metrics from that year. 

Summary of 2019 Focus Group Sessions  In November 2019, the Library conducted nine focus group sessions.  This document summarizes the comments and observations, many of which contributed directly to one of the goals or objectives in the plan.  

ESRI Demographic Data, Haddonfield  To ensure that the Library considers the current population when developing services, we acquired a detailed market segmentation report that goes beyond the census demographic report.  

Annual Library Service Metrics, 2020  

Our thanks go to those who made this process successful including:

  • The Board of Trustees Strategic Planning Committee: Matt Smith, co-chair; Janet Hallahan, co-chair; Brian Stafford; Amy Goodworth; Eric Zino, technical advisor and library director

  • Aleksandra Brittain, Focus Group Facilitator

  • The many residents of Haddonfield who participated in one of our 9 Focus Groups

  • The staff of the Library who also contributed ideas and quickly began executing the goals and objectives expressed in the plan